Privacy and cookies

Privacy Policy of www.ghines.com

This Application collects some Personal Data from its Users.
Owner and Data Controller
GHINES GROUP srl 
Via Marecchiese 364 – 47923 Rimini (Italy)
Owner contact email: info@ghines.com

Types of Data collected
Among the types of Personal Data that this Application collects, by itself or through third parties, there are: first name, last name, phone number, VAT Number, company name, address, fax number, province, email address, profession, Cookies, Usage Data and geographic position.
Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application.
Unless specified otherwise, all Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools – by this Application or by the owners of third-party services used by this Application serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.
Users are responsible for any third-party Personal Data obtained, published or shared through this Application and confirm that they have the third party’s consent to provide the Data to the Owner

Mode and place of processing the Data

Methods of processing
The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Legal basis of processing
The Owner may process Personal Data relating to Users if one of the following applies:

  • Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;
  • provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
  • processing is necessary for compliance with a legal obligation to which the Owner is subject;
  • processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
  • processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Place
The Data is processed at the Owner’s operating offices and in any other places where the parties involved in the processing are located.

Depending on the User’s location, data transfers may involve transferring the User’s Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.

Retention time
Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

Therefore:

  • Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
  • Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.
Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

The purposes of processing
The Data concerning the User is collected to allow the Owner to provide its Services, as well as for the following purposes: Contacting the User, Managing contacts and sending messages, Heat mapping, Location-based interactions, Analytics and Displaying content from external platforms.
Users can find further detailed information about such purposes of processing and about the specific Personal Data used for each purpose in the respective sections of this document.

Detailed information on the processing of Personal Data
Personal Data is collected for the following purposes and using the following services:

  • Contacting the User Mailing List or Newsletter (This Application)
    By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Application. Your email address might also be added to this list as a result of signing up to this Application or after making a purchase. This type of email marketing service allows to manage a database of email contacts used to communicate with the User and may also allow to collect data about date and time the messages are displayed by the User, as well as the interaction of the User, such as information about clicks on links.Personal Data collected: email address
    Contact Form (This application)
    By filling in the contact form with their Data, the User authorizes this Application to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.Personal Data collected: company name, email address, phone number, country
  • Displaying content from external platforms
    This type of services allows you to view content hosted on external platforms directly from the pages of this Application and interact with them.This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.
    YouTube video widget (Google Inc.)
    YouTube is a video content visualization service provided by Google Inc. that allows this Application to incorporate content of this kind on its pages.
    Personal Data collected: Cookies and Usage Data. Place of processing: US – Privacy Policy.
  • Analytics
    Google Analytics with anonymized IP (Google Inc.).     The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.
    Google Analytics (Google Inc.)
    Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
    In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA.
    Personal Data collected: Cookies and Usage Data.
    Place of processing: US – Privacy Policy – Opt Out. 

The rights of Users

Users may exercise certain rights regarding their Data processed by the Owner.
In particular, Users have the right to do the following:

  • Withdraw their consent at any time.Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
  • Object to processing of their Data.Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
  • Access their Data.Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
  • Verify and seek rectification.Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
  • Restrict the processing of their Data.Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
  • Have their Personal Data deleted or otherwise removed.Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
  • Receive their Data and have it transferred to another controller.Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User’s consent, on a contract which the User is part of or on pre-contractual obligations thereof.
  • Lodge a complaint.Users have the right to bring a claim before their competent data protection authority.

Details about the right to object to processing
Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.
Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights
Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

Additional information about Data collection and processing

Legal action
The User’s Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Application or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Additional information about User’s Personal Data
In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance
For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application (System logs) use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy
More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

How “Do Not Track” requests are handled
This Application does not support “Do Not Track” requests.
To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

Changes to this privacy policy
The Owner reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page and possibly within this Application and/or – as far as technically and legally feasible – sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.

Cookie Policy

The Portal www.ghines.com uses the so-called “cookies” to allow for easier and more intuitive usage of the website and to improve the browsing experience.

What are cookies?
Cookies are small text files that are sent to and stored in the user’s computer (usually the browser) by the websites that he visits. Cookies are stored in the browser’s file directory. The next time the user visits the same website, his browser will read the cookie and relay the information back to the website or element that originally set the cookie. A cookie cannot retrieve any other data from the user’s hard drive or pass viruses to his computer or capture email addresses. Each cookie is unique to the user’s web browser. Some of the functions of the cookie can be delegated to other technologies. In this document the term “cookie” refers to both cookies, properly called, and all similar technologies.

Types of cookies
Cookies can be of first or third-party, where “first party cookies” refer to cookies that report the website as domain, and “third-party cookies” means cookies relating to external domains.
Third-party cookies are necessarily installed by an external subject, always called “third-party”, that is not managed by the site. These subjects may possibly install first party cookies by saving its cookies on the site domain.
Another type of cookies are so-called “Flash Cookies” (Local Shared Objects), used in Adobe Flash Player to deliver some content, such as videos or animations, to remember the user’s settings and preferences. Flash cookies are stored on the device but are managed through a different interface than the one provided by the browser.

Technical Cookies
Technical Cookies are used with the unique purpose of “carrying out the transmission of a communication on an electronic communication network, or as strictly necessary for the service provider of an information society explicitly requested by the subscriber or by the user to provide this service “( art. 122, paragraph 1 of the Code). They are not used for other purposes and are usually installed by the owner or by the website operator. They can be divided into:

  • navigation cookies: they ensure the normal web surfing and the use of the website (for example, allowing to make a purchase or to authenticate for access to private areas); they are necessary to the correct operation of the site;
  • analytic cookies are used directly by the site manager to collect information, in aggregate form, about the number of users and about the way they visit the site, in order to improve the performance;
  • functionality cookies that allow the web surfing according to selected parameters (such as language, products selected for purchase) in order to improve the service. For the installation of these cookies the prior agreement of the users is not required (for more information read the paragraph “Cookies Management”).

Profiling Cookies
Profiling Cookies are designed to create profiles for the user and they are used in order to send advertising messages in line with the preferences shown by the user during the web surfing.
For the use of Profiling Cookies it is required the user’s agreement. The user can authorize or refuse the agreement for the cookies installation following the options indicated in the paragraph “Cookies Management”.
In the case of third-party cookies, the site does not have direct control of each cookie and cannot control them (it cannot directly install them or delete them). Anyway, the user can manage these cookies through the browser settings (see the instructions below) or the sites indicated in the paragraph “Cookies Management”.
The user is invited to check the specifications of the third-party cookies on the owner website.

Profiling cookies on the www.ghines.com website
Facebook Conversion Pixel (Remarketing and Custom Audience): set to show personalized ads based on the interests of the user on the site. Even some advertising partners of Fabebook can use cookies and similar technologies for tracking users.
 Data transmitted to Facebook are stored on Facebook servers in the United States. For more information on the use of data and their treatment by Facebook it is recommended to view the information at the following web address: https://www.facebook.com/about/privacy/

For more information on the use and purpose of cookies by Facebook, it is recommended to view the information at the following web address: https://www.facebook.com/help/cookies/update

The user can selectively disable the Facebook Remarketing action on the web page of the Digital Advertising Alliance: http://www.aboutads.info/choices/

Technical Cookies on ghines.com web site

System Cookies
Ghines.com uses cookies to provide a better browsing experience to the user; these cookies are essential for the proper use of the site. The user can disable these cookies from the browser, following the recommendations in the dedicated section but this will compromise his experience on the site and we will not be able to respond of malfunctioning.

Third-party tracking cookies
These cookies are used to collect information on the use of the Site by users anonymous such as page views, time spent, traffic sources of origin, geographic origin, age, gender and interests for the purpose of marketing campaigns . These cookies are sent from third-party domains external to the Site, in our case from Google Analytics.

Data generated by Google Analytics are stored by Google as indicated in the following notice: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

In order to read the Privacy Policy of Google, Inc., as the data controller for data processing via Google Analytics, please check: www.google.com/intl/en/analytics/privacyoverview.html

Facebook
Facebook uses cookies to offer sharing functionality to the user and “Likes” on his wall. For more information visit https://www.facebook.com/about/privacy 

Google+
Google+ uses cookies to offer sharing functionality to the user on his wall. For more information, visit http://www.google.com/policies/technologies/cookies/

Youtube Instagram uses cookies to offer sharing functionality to the user on his wall. For more information, visit http://www.google.com/policies/technologies/cookies/  

Cookies Duration
Cookies duration is determined by the expiration date (or by a specific action such as the browser closure) set during the installation. Cookies can be:

  • Session Cookies: they are used to store temporary information, they allow to connect the actions performed during a specific session and they are removed from the computer during the browser closure;
  • Persistent Cookies: they are used to store information, for example name and password, to avoid that the user has to type them each time he visits a specific web site. These are stored on the user’s computer even after he closes the browser.

Cookies Management
In compliance with the directives of the Code concerning the protection of personal data (legislative decree of 30 June 2003, n. 196) and, in particular, in the articles n. 13, clause 3 and 122, clause 1 and in reference to the measure of Identification of simplified procedures for the information and the acquisition of agreement for the use of cookies – May 8, 2014 (Published in the Official Gazette n. 126 of June 3 2014), the user can change at any time his cookies agreement.

Ghines.com will keep track of the user’s agreement through a special technical cookie, considered by the Data Protection Commissioner a tool “not particularly invasive.” The user can deny his agreement and / or modify at any time his options regarding the use of cookies through the present Cookie Policy that is available from every page of the site.

At any time, the user has the power to exercise the rights recognized by the article n.7 of Legislative Decree n. 196/2003 and, in particular to obtain a copy of the processed data, their updating, their origin, the purpose and the methods of treatment, their amendment or integration, their cancellation, the anonymous transformation or the block for treatments in violation of the law and to oppose for legitimate reasons.

To exercise these rights, write to info@ghines.com to the attention of Data Processing Responsible, domiciled for the office at ghines headquarters or contact us on our website www.ghines.com.

If the user has already given his agreement but he wants to change the cookies authorization, he will have to delete them via browser, as shown below, since those already installed will not be removed. In particular, remember that it is not possible to control the third-party cookies in any way. So if the user has previously given his agreement, it is necessary to remove the cookies via browser (read the dedicate section) or requesting the opt-out directly to third parties or via website http://www.youronlinechoices.com

For more information, consult the following websites:

  • http://www.youronlinechoices.com/
  • http://www.allaboutcookies.org/
  • https://www.cookiechoices.org/
  • http://www.garanteprivacy.it/web/guest/home/docweb/-/docweb-display/docweb/3118884

How to disable / delete cookies via browser

 Chrome

  • Run Chrome Browser
  • Click on the menu at the toolbar of the browser next to the URL entry window
  • Select Settings
  • Click Show Advanced Settings
  • In the “Privacy” section click on the button “Content Settings”
  • In the “Cookies” section the user can change the following cookie settings:
  • Allow saving data locally
  • Change the local data only until you close your browser
  • Do not allow sites to set cookies
  • Block third-party cookies and site data
  • Handling exceptions for some web sites
  • Delete one or all cookies

Mozilla Firefox

  • Run Mozilla Firefox Browser
  • Click on the menu at the toolbar of the browser next to the URL entry window
  • Select Options
  • Select the Privacy panel
  • Click Show Advanced Settings
  • In the “Privacy” section click on the button “Content Settings”
  • In the “Track” section the user can change the following cookie settings:
    • Request to sites not to make any tracking
    • Notify sites availability to be traced
    • Do not express any preference on the tracking data
  • From the “History” the user can:
    • Enabling “Use custom settings” select to accept third party cookies (always, the most visited sites or never) and keep them for a specified period (until they expire at the close of Firefox or ask every time)
    • Remove individual cookies stored.

Internet Explorer

  • Run Internet Explorer Browser
  • Click the Tools button and choose Internet Options
  • Click the Privacy tab and, in the Settings section, change the slider according to the action desired by the cookies:
    • Block All Cookies
    • Allow all cookies
    • Select the sites from which to obtain cookie: move the cursor in an intermediate position so as not to block or allow all cookies, click Sites, Web Site Address box to enter a website and then Block or Allow.

 Safari 6

  • Run Safari Browser
  • Click Safari, select Preferences and click on Privacy
  • In the Block Cookie specify how Safari must accept cookies from websites
  • In order to see which sites have stored cookies click Details

Safari iOS (mobile devices)

  • Run iOS Safari Browser
  • Tap Settings, then Safari
  • Click on Block Cookies and choose from several options: “Never”, “Third party and advertisers” or “Always”
  • To delete all cookies stored by Safari, click Settings, Safari, and then click Delete Cookies and Data

Opera

  • Perform Opera Browser
  • Click Preferences, Advanced and then click Cookies
  • Select one of the following options:
    • Accept All Cookies
    • Accept cookies only from the site I visit: third party cookies and cookies sent from an other domain will be rejected
    • Never accept cookies: all cookies will never be saved.

The above procedures must be considered synthetic and purely indicative. For a proper use of the browser refer to the official website of the owner.